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Ordering Information



Ordering Information
Ordering process
Place your order in steps below.
1. Add to Cart:

    All items you add to your shopping cart will be included in your order to be sent together in one package. However, it may not be possible to send all items together, if they are too many. If you prefer to have items sent separately, order them separately. We will separate the items whenever we determine that it's not physically possible to send them together. Also, if there is any future release that won't become available for longer than 10 days after the rest of your order becomes available, our site will separate them. The reason is it's not practically possible for us to hold on to the item specifically for your order for so long.

2. Proceed to Checkout:

    After you proceed to checkout, create your customer account if you are a new customer or continue the checkout as “Guess”. If you are a returning customer, sign into your customer account to proceed.

3. Payment:

    The timing when your payment is finalized depends on the payment method you choose. In case of Credit Card, the payment is finalized after your order is shipped. In case of PayPal, your payment is finalized when you place your order.

    
Payment, pricing and promotions
We Accept Payment via Major Credit Cards – Visa, Mastercard, American Express, and Discover. No payment information is collected or managed through our website. All the payment process is managed via a secured payment gateway (AUTHORIZE.NET, PAYPAL or GOOGLE CHECKOUT) This ensures all sensitive data, such as credit card information and billing/shipping address be processed securely without any compromising factors.

Taxes

State/Local Sales taxes will be charged to items shipped to the state of Florida. Please, note that your state of residence may require you to pay sales or use tax and file sales or use tax return for certain purchases made from UsaTankless. Please consult your city, county and state tax rates to determine your applicable sales or use tax.


Tracking your order

It's easy to check the status of your order! Just go to “My Account” at www.usatankless.com and sign in with your UsaTankless username and password to get a summary of any orders placed online. You'll see your order number, the date the order was placed, the status of the order, order total, the shipping method, and package tracking information for items that have shipped.

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